On-Demand Over the Phone (OPI) and Video Remote (VRI) Interpretation Services
Green Translations has helped hundreds of organizations across the nation improve their business communications through their convenient and affordable Over the Phone (OPI) and Video Remote (VRI) interpretation services. When your business has an urgent need for communication, we will pair you with a professional interpreter who is well-informed in your industry’s specific terminology and fully fluent in both languages you need interpretation for. This way, we provide organizations with a convenient way of communicating with your foreign language-speaking counterpart.
What is the Difference Between OPI and VRI?
Over-the-phone interpretation (OPI) is an interpretation service where the interpreter simplifies the communication with your limited English proficiency (LEP) customers through a three-way call, breaking down any language barrier they might be facing.
On the other hand, Video Remote Interpreting (VRI) is a video telecommunication service that uses web cameras or videophones to provide sign language or spoken language interpreting services.
Due to the urgent need for interpretation in specific situations, sometimes there is not enough time to bring an interpreter to the location where it is required. In those specific moments, it is very convenient to have an Interpreter appear remotely on Zoom or over the phone in seconds to communicate with persons with whom there is a communication barrier.
At Green Translations, we have provided cost-effective remote interpretation solutions to hundreds of organizations and corporations across a wide range of industries, including:
Healthcare (Hospitals, Clinics, Private Practices, etc.)
Government agencies.
Financial Services.
Insurance Companies.
Tourism and Hospitality.
Legal and Judicial firms.
Our qualified team of 70+ highly skilled and experienced interpreters is available 24/7 to help you communicate with your foreign language counterparts in seconds. All of our interpreters need to go through several tests to verify their language proficiency, as well as ensure they are professionally certified and have industry-specific experience in your field.
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Why You Should Choose Us?
Immediate Availability
OPI and VRI services are beneficial when you are located in an area lacking qualified interpreters (such as a rural location or a third-world country) or when an urgent interpretation is needed and there are no available interpreters on-site. In those urgent or unplanned situations when you require to be able to communicate in a foreign language quickly and effectively, we will provide you with on-demand access to a professional and qualified interpreter that will join your call or videoconference within seconds.
High Confidentiality
We have strict confidentiality and professional secrecy standards to protect the privacy of the parties communicating through one of our interpreters. Every interpreter in our team needs to sign an NDA and agree to comply with our Code of Ethics, where it is explicitly stated that it is prohibited to disclose to anyone any information learned during a private meeting. This principle must be respected before, during, and after the service has been provided.
Detailed Recruitment Process
Every interpreter in our team has been individually vetted by our interpreter cloud committee and went through a detailed recruitment process before working with us. Every linguist must pass rigorous screening, certification, and training requirements, including passing a criminal background check and agreeing to adhere to our professional code of conduct and ethics. This way, we ensure that we only provide our clients with top-tier talents with relevant industry expertise and years of experience working in the interpretation industry.
Cost-Effective Solutions
As a direct result of the COVID-19 crisis, there was a significant drop in demand for in-person interpreters across several industries. Traditional on-site interpreting usually requires at least a two-hour minimum charge and possibly mileage and travel charges, impacting both your budget and the environment at the same time. As part of our commitment to lower our clients’ interpretation costs and our environmentally-friendly culture, we have implemented top-of-the-line Over The Phone (OPI) and Video Remote (VRI) interpretation services to provide our clients with a more efficient and cost-effective solution to their interpretation requirements.
I wanted to let you know that your interpreter did a great job! He showed up on time, started interpreting right away, and kept checking in here and there to see if anyone had joined the line. That is exactly the customer service I hoped to procure by way of this process, for our Spanish-speaking participants! Keep up the great work!
Karla H.
Program Manager
Remote Sign Language Interpretation (ASL) Services
In the globalized world we live in, location is no longer a barrier to access top-of-the-line Sign Language Interpretation (ASL) services. The global pandemic caused by the arrival of COVID-19 and the restrictions imposed by it, required that courtrooms, medical clinics, companies, and institutions worldwide were able to ensure effective communication for deaf or hard-of-hearing individuals almost immediately.
For that reason, we have made our sign language services available worldwide for video remote interpretation (VRI). Within a short timeframe, we will pair you with a professional interpreter who is a native speaker of the target language you require and knowledgeable in your specific field of expertise, enabling effective and productive communication with your deaf or hearing impaired counterpart.
What we've accomplished so far
We are very happy about our achievements, and we let our numbers speak for themselves
150+
Languages
70+
Interpreters On-Demand
24/7
Availability
3000+
Projects Completed
Don’t just take our word for it!
Client's Testimonials
Deborah F.
I should state further how I appreciate your services and your response times. The material always looks great and you are a pleasure to work with.
Jess M.
Judge Sharon would like me to let you know that Marina did a great job for her today, during her hearing.
Ben W.
They did a great job with my small translation project. Very fast and efficient…and the price was fair. Recommended!
Tony
Green Translations did a fantastic job today providing our working group with Mandarin interpretation services.
Karla H.
I wanted to let you know that your interpreter did a great job! He showed up on time, started interpreting right away, and kept checking in here and there to see if anyone had joined the line. That is exactly the customer service I hoped to procure by way of this process, for our Spanish speaking participants! Keep up the great work!
Michael R.
Thank you so much for all of your help and the hard work that your team does. All of our reviewers speak very highly of your linguists and have great respect for the work they do.
Ferdows R.
We thank you and your team for excellent customer service and professionalism shown throughout a challenging time to hold in-person press conferences.
Nina V.
Thank you so much for all your diligent handling of our highly time-sensitive request(s) of all nature!